We ship all over the world and always do the best to make sure the items get delivered to our customers as quickly as possible.

PROCESSING TIME

Usually we need 1-7 working days to prepare for orders, because we should check every product and make sure that is in good condition before shipment. Normally we ship orders within 5-10 business days.

SHIPPING METHODS

We cooperate with many shipping companies, so most shipping methods are available in our company, including e-packet, CNE, China Post, DHL, FedEx, UPS, Aramex, and etc.

SHIPPING FEE

We offer free standard shipping for orders. If you wanna express shipping, we would offer the best discount for you. If you place bulk orders, we may offer free express shipping as well.

DELIVERY TIME

Delivery takes on average 10 -15 business days and in rare cases 20+ business days.The delivery time is not always stable, and it is out of our control too, because it is dependent on destination and many other factors, such as weather and busy shipping season. If you wanna more details for the delivery time, please kindly look at the below of h.

CUSTOMS

Orders may need to clear Customs in your country. Simplee is not responsible for delays caused by the Customs department in your country.
Additionnal costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or Customs clearance delays as a reason for requesting refunds or leaving negative feedback.

On-time Delivery

If you do not receive your purchase within 60 days after shipment, you can ask for a full refund or resend before order completion (when you click ‘Confirm Order Received’ or exceed confirmation time frame).

True Tracking Number

You will receive a true tracking number once your order shipped out. You can also track it in a few days later, because the tracking information usually updates in 1-3 working days.

COUNTRY DELIVERY TIME (Standard Shipping) DELIVERY TIME (Fast Shipping)
Australia 10-15 days 3-7 days
Belgium 15-30 days 3-7 days
Brazil 20-40 days 3-7 days
Canada 10-15 days 3-7 days
Chile 10-15 days 3-7 days
France 10-15 days 3-7 days
Germany 7-15 days 3-7 days
Hong Kong 10-15 days 3-7 days
India 15-25 days 3-7 days
Ireland 15-25 days 3-7 days
Israel 10-25 days 3-7 days
Italy 10-15 days 3-7 days
Japan 10-15 days 3-7 days
Mexico 15-25 days 3-7 days
New Zealand 10-15 days 3-7 days
Netherlands 10-15 days 3-7 days
Norway 15-25 days 3-7 days
Poland 10-15 days 3-7 days
Portugal 20-40 days 3-7 days
Russia 15-25 days 3-7 days
Singapore 15-25 days 3-7 days
South Africa 15-25 days 3-7 days
Spain 10-15 days 3-7 days
Switzerland 10-15 days 3-7 days
Ukraine 10-15 days 3-7 days
United Kingdom 10-15 days 3-7 days
United States 10-15 days 3-7 days
The delivery time is not always stable, because of the bad weather, shipping season and etc.. For most countries, we could make full refund if customers cannot receive orders in 60 days after shipment. And for Brazil, we could make full refund if customers cannot recieve orders in 90 days after shipment.Hope for your understanding.